FAQ

Deposit and withdrawal

How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Feb 28, 2025102,036
How do I make a withdrawal? (web)
Published on Aug 22, 2023Updated on Mar 11, 20251,128
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Mar 11, 20254,025
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Feb 28, 20253,375
How do I check my deposit progress?
Published on Aug 13, 2023Updated on Feb 27, 20256,314
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Feb 28, 202546,396
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Mar 5, 202515,974
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Feb 28, 2025109
Why is my withdrawal in Failed status?
Published on Oct 17, 2024Updated on Feb 28, 20254
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Feb 28, 202518,950
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on Feb 28, 2025262
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Mar 6, 202510,998
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on Sep 26, 2023Updated on Feb 28, 2025949
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Feb 26, 202527
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Feb 27, 20254,904

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