FAQ

Deposit and withdrawal

How do I make a deposit? (app)
Published on Aug 22, 2023Updated on May 15, 2025112,572
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on May 13, 20253,750
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on May 13, 202511,636
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Apr 16, 20254,498
How do I make a withdrawal? (web)
Published on Aug 22, 2023Updated on Apr 16, 20251,229
How do I check my deposit progress?
Published on Aug 13, 2023Updated on May 13, 20256,942
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on May 15, 202550,663
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on May 14, 202516,997
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Apr 1, 2025127
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on May 13, 202519,544
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on May 13, 2025352
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on Sep 26, 2023Updated on Apr 16, 20251,125
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Apr 1, 202531
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on May 13, 20255,127
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Apr 1, 20253,317

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