FAQ

Deposit and withdrawal

Why is there a minimum deposit amount for non-BTC?
Published on Oct 16, 2024Updated on Feb 26, 202511
What should I do if I forget to fill in tag/memo?
Published on Oct 15, 2024Updated on Feb 26, 202572
What should I do if I deposit BTC less than minimum amount?
Published on Oct 15, 2024Updated on Feb 26, 202514
Why is there a minimum amount to deposit BTC?
Published on Oct 15, 2024Updated on Feb 26, 20255
Where can I find the minimum BTC amount required for deposits?
Published on Oct 15, 2024Updated on Feb 26, 202514
Why is my deposit locked?
Published on Dec 19, 2023Updated on Feb 26, 2025720
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Feb 26, 2025564
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Feb 26, 2025203
Satoshi test FAQ
Published on May 28, 2024Updated on Feb 26, 202532
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on Apr 29, 2024Updated on Feb 26, 202592
How do I deposit AED with bank transfer?
Published on May 16, 2024Updated on Mar 3, 202573
How do I withdraw AED with bank transfer?
Published on May 16, 2024Updated on Feb 5, 202583
Introducing cash deposits and withdrawals
Published on Nov 16, 2023Updated on Mar 6, 2025333
How to withdraw, trade and stake WLD tokens on OKX wallet?
Published on Jul 28, 2023Updated on Jul 4, 202489
What should I do if I mistakenly withdraw crypto via the wrong network?
Published on Mar 17, 2023Updated on Feb 28, 20252,917

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