- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on Jan 29, 2025
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Jan 28, 20259
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jan 2, 2025135
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Jan 15, 2025496
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Jan 23, 202516
- How do I change my login password?Published on Aug 22, 2023Updated on Jan 27, 202516,123
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Dec 23, 20244,139
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Jan 27, 2025355
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Jan 27, 20251,152
- How do I verify an individual account?Published on Sep 25, 2023Updated on Jan 28, 202521,411
- How do I download my account statements?Published on Nov 6, 2024Updated on Jan 15, 20256
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Jan 15, 20256,494
- Why is my account frozen?Published on Aug 22, 2023Updated on Jan 27, 202517,386
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Jan 27, 202512,145
- What documents are accepted as proof of sources of wealth and funds?Published on Oct 2, 2024Updated on Jan 21, 2025121