FAQ
Account management and security
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 202535
- How do I register an account on OKX?Published on May 23, 2024Updated on Apr 27, 202519,146
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Apr 30, 20258,513
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Apr 30, 20252,944
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 2, 20253,389
- What is sub-account?Published on Aug 22, 2023Updated on Apr 1, 20251,532
- How do I change my email?Published on Sep 6, 2023Updated on Apr 11, 20253,243
- How do I change my phone number?Published on Sep 7, 2023Updated on Apr 1, 202511,582
- How do I link an authenticator app?Published on Aug 29, 2023Updated on May 2, 202512,839
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 1, 202512,110
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 2, 20252,774
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Apr 1, 20251,708
- How do I download my account statements?Published on Nov 6, 2024Updated on Apr 1, 202518
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025367
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Apr 3, 2025336
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