FAQ
Individual verification
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Dec 26, 20245
- What documents are accepted as proof of sources of funds from decentralized finance?Published on Nov 12, 2024Updated on Nov 30, 202422
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jan 2, 2025126
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Jan 15, 2025467
- How do I verify an individual account?Published on Sep 25, 2023Updated on Jan 15, 202521,039
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Jan 15, 20255,302
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Jan 15, 20256,281
- What documents are accepted as proof of sources of wealth and funds?Published on Oct 2, 2024Updated on Nov 18, 2024109
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Dec 31, 20242,712
- How do I submit my proof of address (POA) in Saudi Arabia?Published on Jun 12, 2024Updated on Jan 15, 202529
- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Dec 20, 20246,198
- How do I verify an individual account from Mexico?Published on Sep 25, 2023Updated on Jan 15, 202584
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Jan 15, 2025576
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