FAQ

Deposit and withdrawal

Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on Apr 1, 2025365
Travel Rule FAQ
Published on Jul 20, 2023Updated on Apr 1, 2025679
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Apr 15, 202567
Where can I find the minimum deposit amount required for non-BTC?
Published on Oct 16, 2024Updated on Apr 1, 202521
Why is there a minimum deposit amount for non-BTC?
Published on Oct 16, 2024Updated on Apr 1, 202512
Where can I find the minimum BTC amount required for deposits?
Published on Oct 15, 2024Updated on Apr 1, 202519
Why is there a minimum amount to deposit BTC?
Published on Oct 15, 2024Updated on Apr 1, 20256
What should I do if I deposit BTC less than minimum amount?
Published on Oct 15, 2024Updated on Apr 1, 202515
Why is my deposit locked?
Published on Dec 19, 2023Updated on Apr 1, 2025771
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Apr 15, 2025587
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Apr 1, 2025230
Satoshi test FAQ
Published on May 28, 2024Updated on Apr 1, 202533
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on Apr 29, 2024Updated on Apr 1, 202599
How do I verify assets in the OKX Merkle tree? (Merkle Tree V1)
Published on Mar 21, 2023Updated on Apr 1, 202572
How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on Apr 1, 2025902

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