FAQ

Deposit and withdrawal

What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Apr 1, 202529
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Apr 9, 20255,067
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Apr 1, 20253,223
What should I do if I forget to fill in tag/memo?
Published on Oct 15, 2024Updated on Apr 4, 202580
What should I do if I deposit to the wrong address?
Published on Oct 15, 2024Updated on Apr 1, 2025106
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Apr 1, 2025328
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Apr 1, 202531
How do I check the number of block confirmations? (app)
Published on Aug 22, 2023Updated on Apr 1, 2025317
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on Apr 1, 20251,512
How do I check the number of block confirmations? (web)
Published on Aug 22, 2023Updated on Apr 1, 2025117
What could be the reasons your transaction isn't visible?
Published on Oct 17, 2024Updated on Apr 22, 2025186
How to avoid deposit of unsupported tokens?
Published on Oct 16, 2024Updated on Apr 1, 2025177
Travel Rule FAQ
Published on Jul 20, 2023Updated on Aug 23, 20244
How long does it take for a deposit to be completed?
Published on Oct 17, 2024Updated on Apr 1, 2025117
What are untradable assets?
Published on Sep 26, 2023Updated on Apr 18, 20253,276

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