Como faço para enviar o meu comprovativo de morada?

Publicado a 5/09/2023Atualizado a 22/04/2025Leitura de 2 minutos

Go to Profile and select Verification to complete your verification to meet Know Your Customer (KYC) requirements.

What are the supported POA?

  • Valid bank statements.

  • Tax form, tax statement, or tax return.

  • Valid rental agreement:

    • The lease period must be for at least 6 months or more and the remaining tenure of the agreement must not be less than 2 months (can be issued for an indefinite period).

    • It has to be signed by both parties (landlord and tenant).

  • Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable.

  • Mortgage statement which is issued by a regulated financial institution.

  • Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits.

  • National ID card/Residence permit/Driver license.

    • Document should include the customer's full name, photograph & address.

    • The remaining validity should not be less than 2 months.

  • Official Conduct Certificate which is escalated to the MLRO for review prior to onboarding.

Note:

  • The POA must be your residential address.

  • Your full name on the POA must match your legal name.

  • The POA must be issued within the last 6 months.

  • The POA must be a clear photo of your original POA or a PDF file.

  • The POA must match with the residential information you provided during your identity verification.

  • The acceptable types of POA may vary with different jurisdictions.