FAQ

Institutional verification

How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
Published on Dec 12, 2024Updated on Dec 29, 202411
How do I fix errors when submitting my institutional verification?
Published on Oct 10, 2024Updated on Jan 15, 202521
How do I check the status of my institutional verification?
Published on Oct 10, 2024Updated on Jan 15, 202510
How do I start onboarding as an institutional user?
Published on Oct 10, 2024Updated on Oct 20, 20248
What attestation do we need to agree to when verifying as an institutional customer?
Published on Feb 5, 2024Updated on Jan 15, 202596
Which proof of address (POA) is acceptable for institutional verification?
Published on Oct 13, 2023Updated on Jan 16, 2025131
How do I verify as a privately owned financial institution?
Published on Oct 13, 2023Updated on Jan 9, 202551
How do I verify as a trust?
Published on Oct 13, 2023Updated on Dec 4, 202473
How do I verify as a privately owned operating company?
Published on Oct 13, 2023Updated on Oct 12, 2024138
How do I verify as a non-profit?
Published on Oct 13, 2023Updated on Oct 12, 202441
How do I verify as a fund?
Published on Oct 13, 2023Updated on Oct 10, 202463
How do I verify as a government-owned enterprise?
Published on Oct 13, 2023Updated on Oct 9, 202434
What's my company type and which documents should I prepare?
Published on Oct 13, 2023Updated on Oct 9, 202446
How do I verify as a private investment vehicle or family office?
Published on Oct 13, 2023Updated on Oct 9, 202431
How do I verify as a publicly traded company?
Published on Oct 13, 2023Updated on Oct 2, 202446

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