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FAQ
Institutional onboarding
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Jan 30, 20259
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Jan 30, 202521
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Jan 30, 202513
- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on Jan 30, 20251
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Jan 30, 2025
- How do I know what my institution type is?Published on Oct 13, 2023Updated on Jan 30, 202555
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Jan 30, 2025
- What onboarding information is required for a privately owned financial institution?Published on Oct 13, 2023Updated on Jan 30, 202554
- What onboarding information is required for a fund?Published on Oct 13, 2023Updated on Jan 30, 202565
- What onboarding information is required for a family office?Published on Oct 13, 2023Updated on Jan 30, 202534
- What onboarding information is required for the non-profit organization (NPO)?Published on Oct 13, 2023Updated on Jan 30, 202542
- What onboarding information is required for a Trust?Published on Oct 13, 2023Updated on Jan 30, 202579
- What onboarding information is required for the government-owned enterprise?Published on Oct 13, 2023Updated on Jan 30, 202536
- What onboarding information is required for a Publicly Traded Company?Published on Oct 13, 2023Updated on Jan 30, 202552
- What attestation do we need to agree to when verifying as an institutional customer?Published on Feb 5, 2024Updated on Jan 30, 2025100
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