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FAQ
Account management and security
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Jan 15, 202511,388
- What is sub-account?Published on Aug 22, 2023Updated on Jan 15, 20251,401
- How do I close my account? (web)Published on Aug 22, 2023Updated on Jan 15, 2025379
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Jan 14, 2025304
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Dec 20, 2024460
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Jan 14, 2025620
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Dec 24, 2024271
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