- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Apr 1, 20258,922
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Apr 3, 202519,265
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Apr 1, 20251,070
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Apr 1, 2025411
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Apr 1, 20256,111
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Apr 1, 202529
- How do I submit my proof of address (POA) in Saudi Arabia?Published on Jun 12, 2024Updated on Apr 1, 2025117
- How do I close my account? (app)Published on Aug 22, 2023Updated on Jan 27, 2025775
- How do I close my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025397
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Apr 1, 2025510
Looks like you're in the United States. Switch to the United States site for products available in your region.
