FAQ

Deposit and withdrawal

Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Nov 10, 202416
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Oct 4, 2024443
Crypto profit & loss analysis (PnL) FAQ
Published on Aug 22, 2023Updated on Dec 22, 202356
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on May 10, 2023Updated on Nov 11, 2024162
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on Oct 9, 20241,252
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Oct 20, 2024245
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on Sep 26, 2023Updated on Oct 30, 2024530
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Nov 12, 20244,229
How do I check the number of block confirmations? (web)
Published on Aug 22, 2023Updated on Nov 5, 202479
How do I check the number of block confirmations? (app)
Published on Aug 22, 2023Updated on Nov 5, 2024174
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Oct 4, 202413,497
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Oct 28, 20249,674
Travel Rule FAQ
Published on Jul 20, 2023Updated on Oct 18, 2024582
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Oct 30, 202431,560
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Jun 3, 202499
Showing 1-15 of 52 articles