Perpetual Swap Suspension For Temporary System Maintenance

Published on Jun 22, 20202 min read

Dear valued customers,

For the purpose of better service quality and trading experience, OKX is undergoing system maintenance from 08:10 to 09:10 on June 22, 2020 (UTC).

During maintenance, features of market quote, order placement, order cancellations, order amendments, margin addition and transfer could be affected for the following 16 currencies: ADA/ALGO/ATOM/DASH/IOST/IOTA/KNC/LINK/NEO/ONT/QTUM/THETA/XLM/XMR/XTZ/ZEC coin-margined and USDT-margined Perpetual Swap Trading. The system maintenance will impact users of website, APP, the desktop client and API access.

Please take necessary measures before the downtime, such as adding margin, lowering the leverage, or even closing the positions to avoid potential risks like forced-liquidations caused by market volatility.

Your account balances will not be impacted and your assets security will not be compromised with the system maintenance.

At the end of the service upgrade, it may have a 1-3 minutes short-term impact on Websocket connections of perpetual swap contracts of other underlyings. At that time, please pay attention to control the position risks. Please feel free to ask for the latest update on maintenance through Telegram Group (https://t.me/OKXOfficial_English) or contact us via Customer Support.

Thank you for your continued support and we assure you our best services at all times.

Regards,
OKX
June 22, 2020 (UTC)

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